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Debt Recovery Service

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We provide a bespoke debt recovery service for the collection of commercial and bulk debts using our unique case management system, which ensures that key milestones are recorded and updates are communicated in real time.

Contact us today to find out how we can help you recover unpaid debts and increase your bottom line.

Costs and Service Information

Debt Recovery


Pre-Court Action

Debt value Our fee VAT Total
Up to £5,000 £500.00 £100.00 £600.00
£5,001 - £10,000 £1,000.00 £200.00 £1,200.00
£10,001 - £50,000 20% of the value of the claim Charged at 20% of our fee.
£50,001 - £100,000 10% of the value of the claim Charged at 20% of our fee.
* Basis of charging = fixed fee

Court Action

Debt value Our fee VAT Total
Up to £5,000 £1,000.00 £200.00 £1,200.00 + court fee
£5,001 - £10,000 £ 2,000.00 £400.00 £2,400.00 + court fee
£10,001 - £50,000 20% of the value of the claim Charged at 20% of our fee.
£50,001 - £100,000 10% of the value of the claim Charged at 20% of our fee.

You will also need to pay a court fee which is calculated in accordance with the value of your claim. Please visit for a list of the current court fees.

Work included and key stages

The precise work and stages involved in debt recovery matters vary according to the circumstances. However, we have set out the key stages involved in a typical claim:

  • Taking your instructions and reviewing documentation.
  • Undertaking appropriate searches.
  • Sending a letter before action.
  • Receiving payment and sending on to you, or if the debt is not paid, drafting and issuing a claim.
  • Where no Acknowledgement of Service or Defence is received, applying to the court to enter Judgement in default.
  • When the judgement in default is received, write to the other side to request payment.
  • If the payment is not received, providing you with advice on the next steps and the likely costs.

  • Services excluded

    Our service will not include any of the following:
    Representation for matters against clients or potential clients.

    Approximate/ average timescales

    Debt recovery matters usually take 6 months (depending on the type of claim) from receipt of instructions from you to receipt of payment from the other side depending on whether or not it is necessary to issue a claim. This is on the basis that the other side pays promptly on receipt of Judgement in default. If enforcement action is needed, the matter will take longer to resolve.

    Factors that could increase costs

    In some circumstances we may increase our fees to account for additional time, work or skill required to meet your instructions.
    Examples include:

  • If the value of the compensation and interest take the debt in to a higher banding/court track attracting a higher fee.
  • If enforcement action is needed such as a bailiff to collect your debt.

  • Qualifications and experience of our team

    Our debt recovery team includes:

    Name Position Experience
    Ellen O’Donnell Solicitor 7 years’ experience in debt recovery (2 years whilst carrying out training contract).
    5 years qualified as a Solicitor.

    Call us for confidential advice
    Call 0800 080 3940 or email to contact a member of our team.

    Your initial half hour consultation is without charge to help you choose your legal representation without pressure or obligation.